having problem purchasing credit on my apps.....giving me an error message that my purchase could not be completed for assistance contact itune support

Contact iTunes Support, we are fellow users and can't fix it for you

i cant completed my purchase

https://itunes.apple.com/us/app/keybank-mobile/id510717503?mt=8

If you haven't already done so, then to do so as the message says and contact iTunes Support (these are user-to-user forums) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption

hello King_Penguin .. i try follow your tips but after i click contact support .. i dont see contact itune store support .. you mean bag ?? i dont see anything about "contact itune store support" . can you help me ? please ..

No, I don't mean 'bag', but Apple have changed their website in the 18 months since I posted the above. It's now :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Or use this form : https://www.apple.com/emea/support/itunes/contact.html

i dont no thoug

Don't know what ? If you are also getting a message to contact iTunes Support follow my instructions in my reply immediately above yours

Did you ever get your problem solved I'm having this same issue?

If you mean that you are getting a message to contact iTunes Support (I'm not and wasn't), so I'm not sure why you replied to me) then you need to contact iTunes Support

Yeah me 2 mine on roblox says your purchase could not be completed so I have ta go to website to buy

You have to contact iTunes Support as the message instructs you to do

Yea same thing happend to me )::: apple pls help

apple pls help

Apple are not here, these are user forums, contact iTunes Support as instructed to do by the message that you are getting

Do you have a question ?